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Privacy Notice

This Privacy Policy (“Policy”) applies to all data Pebble & Nest Limited (“Us”, “We”, “Our”) collect and process when users visit and use www.pebbleandnest.co.uk (“Website”). This Policy covers how We collect and process, use, share, and store personal data. We value user privacy and protect that privacy by adhering to compliance with this Policy and applicable law.

By using any of our Services, users confirm that they have agreed to the Terms & Conditions and have read and understood this Policy.

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We recommend that Users and Visitors read this Privacy Policy in its entirety to ensure that they are fully informed.

1. What data do We collect?

We collect the following data:

  • Personal Identifiers – this includes identifiers such as a real name, alias, postal address, Internet Protocol address, ID information, driver’s license number, or another similar personal identifier.

  • Personal Information – including, but not limited to, contact details, financial information, or any other information that you might provide to Us. Personal Information does not include publicly available information that is lawfully made available to the government records.

  • Characteristics of Protected Classes – characteristics of classifications (such as classes or groups), for example, sex, disability, citizenship, primary language, etc.

  • Commercial Information – including purchase information, products or services obtained, or considered, or other purchasing or consuming histories or tendencies.

  • Internet or Other Online Information – including, but not limited to, browsing history, search history, or other information regarding your interactions with Our website.

  • Geolocation Data – such as device location.

  • Audio or Visual Information – including audio, electronic, visual, or similar information, such as video or audio calls.

  • Education Information – this includes information such as student records.

  • Inferences – this includes any information about a consumer which could be used to draw inferences about that person to create a profile about their, for example, characteristics and preferences.

  • Sensitive Personal Information – Sensitive Personal Information includes, but is not limited to:

    • ID number, driver’s license, identification card, or passport number;

    • Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account;

    • Precise Geolocation;

    • Racial or ethnic origin, religious or philosophical beliefs, citizenship, or immigration status;

    • The contents of mail, email, and text messages, unless We are the intended recipient of the communication;

    • Information related to health;

    • Information related to sexual orientation.

    • Contact Information (postal address, email address, telephone numbers, emergency contact);

    • Date of Birth;

    • Personal Family Circumstances;

    • Allergy Information (including health information);

    • Images (photographs, family tree);

    • Video Recordings (activities at our premises, attendance at our events);

    • Marital status (married, living with your partner, divorced, single)

    • Household Details (size of your household, what professions / jobs do the people in your household do);

    • Children’s Details (number of children, name, date of birth, school);

    • Hobbies and Interests;

    • CCTV Footage.

2. How do We collect your data?

  • You directly provide Us with most of the data .We collect, but some data may be collected indirectly. We collect and process data from:

    • The completion of forms on Our Website.

    • Widely available sources, like public records, information from the media, or other information provided by local, state, or federal authorities.

    • Outside organizations or companies that provide information to support, for example, providing referrals, underwriting, fraud prevention, and marketing.

    • Outside organizations or companies that provide Us with Personal Information to support Our daily workplace functions, for example, providing products and services, human resources, workforce management, or security monitoring.

    • Automatically collected Personal Information from Website usage, such as cookies, flash cookies, or web beacons.

  • We may also collect information to provide and improve our services, including but not limited to, collecting information about visitors to our sites, the users of our platform(s), the devices they use to access our Website, and sometimes their locations, IP address, etc.

  • If you are a visitor to Pebble & Nest, we may process:

    • CCTV Footage;

    • Contact Information (postal address, email address, telephone numbers);

    • Visitor Records Information. (We require visitors to our premises to sign in at reception and we keep a record of visitors for a short period of time. Our visitor records are securely stored and only accessible on a need-to-know basis e.g. to look into an incident);

3. How will We use your data?

We collect your data so that We can:

  • Generate a quote.

  • Present and administer our Website and its contents to you.

  • Provide you with information, products, or services that you request from Us or that We believe may be of interest to you.

  • Manage and operate facilities, employees, and infrastructure.

  • Provide resources to employees.

  • Ensure compliance with minimum employment age requirements.

  • Comply with policies, procedures, as well as contractual and legal requirements.

  • Prevent fraud, money laundering, or other crimes by verifying what We know about you.

  • Monitor website usage and traffic levels.

  • Make improvements upon Our Website user experience, or other services.

  • Conduct Our business purposes.

  • Evaluate quality assurance.

  • Ensure facility security, including Website security.

  • Sign up for and use our Site, and Services

  • Pay for a subscription or purchase any other Services;

  • Attend our events;

  • Enter prize draws we organise with third parties;

  • Complete our surveys;

  • Sign up for marketing communications;

  • Use mobile devices to access our content; and

  • Apply for a job with us.

When we process your order, We may send data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

4. Do We share your data?

We do not disclose, sell, rent, or share users’ personal data to third parties or our affiliates. The information that is shared with Us is strictly confidential and We maintain that confidentiality to support a relationship with our site users and visitors. We may disclose information that We collect or you provide:

  • Affiliated Companies and Joint Venture Partners

  • Identity Verification Services

  • Collection Agencies

  • Marketing Service Providers

  • Referral Providers

  • Government Agencies for Regulatory and Legal Requirements

We may share your information in response to subpoenas, court orders, or other legal processes to establish or exercise our legal rights, to defend against claims; or otherwise required by law.

5. How do We store your data?

Our sites and services are accessible globally, and user personal data may be stored and accessed in any country where We have operations. We take all precautions reasonably available to protect our users' personal data. However, it is important for our users to understand that transmission over the Internet cannot be guaranteed to be completely secure. Although We strive to protect user personal data, We cannot warrant the security of any information that you provide us, and all users when submitting personal data to Websites should do so at their own risk. We encourage users to use caution when using the internet. We store personal data as long as it is necessary or relevant from the practices that have been described in this Policy, and such data will be deleted once those needs have expired.

6. User Rights by Jurisdiction

UK DATA PROTECTION ACT 2018

If, you, the user, are a UK resident, you may have certain additional privacy rights applicable to you under the Data Protection Act 2018. The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR). Under the Data Protection Act 2018, users have the right to find out what information We may be storing about you.

These rights include:

  • The right to be informed about how user data is being used. Users have the right to be informed via this Policy about how We are using Personal data shared by users.

  • The right to access personal data. Users have the right to request copies of their personal data. We may charge you a small fee for this service.

  • The right to have incorrect data updated. Users have the right to request that We correct any information that they believe is inaccurate. Users also have the right to request to complete any information you believe is incomplete.

  • The right to have data erased. Users have the right to request that We erase their Personal data, under certain conditions.

  • The right to stop or restrict the processing of user data. Users have the right to request that We erase their Personal data, under certain conditions.

  • The right of data portability. Users have the right to object to Us transferring the data that We have collected to a third party, or directly to you, under certain conditions.

  • The right to object to how users' data is processed in certain circumstances. Users have the right to object to how We process your personal data, under certain conditions.

Under the DPA 2018, Users also have rights when We are using users personal data for:

  • Automated decision-making processes (without human involvement)

  • Profiling, for example, to predict user behaviour or interests.

Please allow up to 30 business days for Us to respond to any requests made. If you would like to exercise your rights under the GDPR, please use the information found under our Contact Us page.

Learn more about the UK Data Protection Act 2018 here.

  • MINOR’S/CHILDREN’S PRIVACY

We do collect personal data from children under the age of 17 with the permission of a parent or guardian.

We comply with all applicable laws and adhere to all available user rights. We may use users' personal data as it is described in this Privacy Policy, subject to the consent of users. If, after reading this Policy in its entirety, you wish to withdraw your consent, please contact us using the information provided on our Contact Us page.

7. Marketing

We would like to send information about our products and services that users may be interested in. Please use “opt-out” procedures if you would like to avoid receiving emails, newsletters, and information from www.pebbleandnest.co.uk.

  • What are cookies?

A “Cookie” is data created by an internet server while users are browsing a website that is, in return, sent to a web browser. This browser stores the information in a text file and resends that information to the server each time the browser accesses the server. Users and visitors of Our Website may refuse to accept the browser cookies by changing the appropriate settings on your browsers. Unless users and visitors refuse cookies, the Website will issue cookies when you direct your browser to www.pebbleandnest.co.uk. When users visit our Website, We may collect information from you automatically through the use of cookies or similar technology.

  • How do we use cookies?

We use cookies in a range of ways to improve the experience on our site, including but not limited to:

Keeping users signed in;

Collecting information on how users use our Website;

  • Types of cookies we use

There are several different types of cookies, however, we use the following:

Functionality – We use these cookies so that we recognize you on our Website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.

  • How users/ site visitors may manage cookies 

Users may set their browsers to not accept cookies and remove them from their browsers, however, it may be the case that some of Our Website features may not function as a result.

8. Privacy Policies for Other Websites

At times, www.pebbleandnest.co.uk may contain links to other Websites. This Privacy Policy applies only to our Website. Users should be vigilant if they choose to click a link to another website via www.pebbleandnest.co.uk as they may be bound by another Website’s Privacy Policy.

9. Video Monitoring

If you are a visitor to Pebble & Nest, we have security measures in place at our premises, including CCTV and building access controls. We capture CCTV Footage. There are signs in our premises showing that CCTV is in operation. The images captured are securely stored and only accessed on a need-to-know basis. CCTV recordings are typically automatically overwritten after a short period of time unless an issue is identified that requires investigation (such as a theft). It is in our legitimate interests to process your personal data so that we can keep our premises secure and provide a safe environment for our staff and visitors to our premises.

10. Jurisdiction

We are a UK company. www.pebbleandnest.co.uk is a website controlled and operated from the UK. If you, the user, are an individual from the EU, Canada, or any other jurisdiction with privacy laws or regulations that differ from the UK, please be advised that we may store information that We collect in the UK where We/ our third party service providers operate. Personal data can potentially be transferred from the country of access to other countries, including the UK.

11. Changes to Privacy Policy

We reserve the right to update or modify this Policy at any time without prior notice. It is recommended that users review this Policy regularly to remain informed about any changes made effective. When changes are made to this Policy, We will update the “Effective Date” found at the bottom of this Policy.

12. Contact Us

If you have any questions about Our privacy policy, the data We collect from our users, or you would like to exercise one of your data protection rights, please feel free to contact us at the information found below.

Email Us: hello@pebbleandnest.co.uk

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